- Office 365 Installation Stuck
- Office 365 Installation Stuck At 5
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- Office 365 Installation Stuck At 96
- Office 365 Install Stuck At 0%
Apr 14, 2012 I am trying to install Office 365 but it has been stuck at 2% for almost 45 minutes. It seems frozen and won't install any further, and despite my best efforts, I can't cancel the download so that I can shut down my computer.
Trying to reinstall office 365 and progress is still stuck at 58%.
- Also, if Windows Installer itself is hanging, Office won't be able to get past the 90% mark. How you can proceed depends on whether you've already cancelled the Office install, in this case you'll need to try installing Office again; or Office is still trying to install, you'll need to end the Windows Update. Select from below.
- Office 365 Icons. Office installer hangs at 90%. A prime cause of this is Windows Update, and Windows using the Update Installer in the background while Office is installing.
#40812 Hi all, Today I tried to update office this morning and I kept getting the message something went wrong. I am now trying to do a install from an updated installer, but It has been sitting at 58% for at least an hour. Anyone else had this happen? I tried a repair from add-remove, but this did not help. Thanks. Matthew |
#40833 I wonder if there is a way to download an offline installer and try that. toggle quoted messageShow quoted textJust a hunch. Rich -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of matthew dyer Sent: Tuesday, December 24, 2019 12:11 PM To: [email protected] Subject: [win10] Trying to reinstall office 365 and progress is still stuck at 58%. Hi all, Today I tried to update office this morning and I kept getting the message something went wrong. I am now trying to do a install from an updated installer, but It has been sitting at 58% for at least an hour. Anyone else had this happen? I tried a repair from add-remove, but this did not help. Thanks. Matthew |
#40837 Yes you can install office 365 through an off line installer. Just google for office 365 off line installer an ithink it will point you to he Microsoft fo the official of line installers. |
#40840 Hi, toggle quoted messageShow quoted textI got things working again. I didn't have it set to online repair which did the trick. Thanks. Matthew -----Original Message----- From: [email protected] <[email protected]> On Behalf Of Richard Kuzma via Groups.Io Sent: Tuesday, December 24, 2019 4:17 PM To: [email protected] Subject: Re: [win10] Trying to reinstall office 365 and progress is still stuck at 58%. I wonder if there is a way to download an offline installer and try that. Just a hunch. Rich -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of matthew dyer Sent: Tuesday, December 24, 2019 12:11 PM To: [email protected] Subject: [win10] Trying to reinstall office 365 and progress is still stuck at 58%. Hi all, Today I tried to update office this morning and I kept getting the message something went wrong. I am now trying to do a install from an updated installer, but It has been sitting at 58% for at least an hour. Anyone else had this happen? I tried a repair from add-remove, but this did not help. Thanks. Matthew |
If you’ve just purchased an Office 365 subscription, or the retail or download version of Office 2019, installing on your PC should be as easy as running the executable file and patiently waiting.
Sometimes, though, you might be faced with an error code, or something else could go seriously wrong during the install process. In this guide, we’ll take a look at some common installation errors in Office, and how you can avoid them.
Office takes too long to install, or error codes 2002-4, 12007-4, or 12152-4
When you download Office from Microsoft or another online retailer, the installer will need to connect to the internet to grab the install files. Sometimes, it might take too long to install, and that could be due to a slow connection.
If that’s the case, you might want to cancel the install and restart your computer. You also might want to try and temporarily disable your Antivirus software and your firewall during install.
Office 365 Installation Stuck
On the restart, you might see that the Office installation has completed, despite what the progress indication on the installer might say. If not, you can try installing again.
If all else fails, you can download an offline installer for Office. Specific instructions on how to do so are available through Microsoft. Getting the installer involves visiting Office.com and signing in with your account, choosing Install Office, and selecting Other Options Manycam activation code generator. from the download and install window.
Office installer hangs at 90%
If the Office installer hangs at 90%, this could be due to your system being busy. According to Microsoft, a prime cause of this is Windows Update, and Windows using the Update Installer in the background while Office is installing.
To fix it, you also can also end the Windows Update task in task manager with the steps below. No need to worry, as, on reboot, the process will start again when you launch Windows Update.
- Press ctrl+alt+delete on the keyboard (hold down all keys simultaneously), and select Task Manager (or Start Task Manager on Windows 7
- On the Processes tab, select Windows Update Standalone Installer (wusa.exe).
- On the Processes tab, select Windows Update Standalone Installer (wusa.exe).
As an alternative, you can restart your computer to check and see if Office is installed. Worse comes to worst, you’ll have to cancel the install and try again. You also can try turning off your antivirus software if none of the other methods are working.
Office 365 Installation Stuck At 5
Office 365 in the Microsoft Store
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Error code 30145 and Error Code 0-3
If you’ve received error code 30145, or error Code 0-3 then this is something that might require you to restart your computer. Once restarted, you’ll need to sign in with the account associated with Office, and then select the “Install” button.
In the event that restarting doesn’t work, you’ll need to attempt to repair office from the Control Panel. Microsoft has a list of directions here for other Windows versions, but we’ll mention the steps for Windows 10 in this article.
- Right click start and chosoe Apps and Features
- Select Microsoft Office and then select Modify
- In the prompt that appears, if your Office insallter is click-to-run-based, select “Online Repair” You also can try Quick Repair. Finish by clicking Repair and follow the prompts.
- If your Office installer is MSI based, select “Repair” and click continue.
If all else fails, you’ll need to uninstall and reinstall Office. You can download a support tool to do that from Microsoft.
KERNEL32.dll error
If you receive a KERNEL32.dll error, this means that your computer might not meet the minimum requirements for Office. You also might see this error if you’re trying to install Office on an older version of Windows such as Windows XP or Windows Vista. Newer versions of Office aren’t supported on these versions of Windows. If you’re still holding onto older versions of Windows and you want a modern version of Office, you can try out Office Online instead, for free.
Using Office Online for free
…But there can be more!
Office 365 Installation Stuck At 96
We’ve just touched on a few of the most common error code when installing Office, but you could experience other error codes as well. Some error codes might have a descriptive text and a link for more information on the code. You can try a “Learn More” link if you didn’t see your problem listed here. You also can try visiting this page, and seeing if your error code is listed. If all else fails, you always can contact Microsoft Customer Support.